Managing Members
Organizations support multiple members with role-based access control. You can invite collaborators, assign roles to control what they can do, and remove members when needed.
Roles and Permissions
Every member has one of four roles:
| Role | Description |
|---|---|
| Owner | Full control. Can manage billing, rename the organization, and remove any member including admins. Every organization has exactly one owner — the person who created it. |
| Admin | Can manage profiles, servers, topics, schedules, proxies, and members. Cannot change billing settings or rename the organization. |
| Member | Can view and use most features but cannot manage other members or access billing. |
| Viewer | Read-only access. Can view dashboards, analytics, and configuration but cannot create or modify anything. |
The owner role cannot be transferred through the dashboard. To change organization ownership, contact Support.
Inviting Members
To invite someone to your organization:
- Open the Organization page from the dashboard sidebar (under the Settings group).
- In the Invite Member section, enter the person’s email address.
- Select a role: Admin, Member, or Viewer.
- Click Send Invite.
The invited person receives an email with a link to accept the invitation. If they do not already have a Community Swarm account, they will be prompted to create one before joining.
Only owners and admins can invite new members.
Pending Invites
After sending an invite, it appears in the Pending Invites section of the Organization page. From here you can:
- See which email addresses have outstanding invitations
- See the role that was assigned to each invite
- Cancel an invite before it is accepted
Invites remain pending until the recipient accepts them or you cancel them.
Accepting an Invite
When you receive an invitation email, click the link to open the invite acceptance page. If you are already signed in, the organization is added to your account immediately. If you are not signed in, you will be prompted to sign in or create an account first.
After accepting, the organization appears in your organization selector and you can switch to it at any time.
Changing a Member’s Role
To change a member’s role:
- Find the member in the Members list on the Organization page.
- Open the action menu (three-dot icon) next to their name.
- Select the new role.
Role changes take effect immediately.
Owners can change any member’s role. Admins can change roles for members and viewers but cannot promote someone to admin or change another admin’s role.
Removing Members
To remove a member from the organization:
- Find the member in the Members list.
- Open the action menu and select Remove.
- Confirm the removal.
Removed members immediately lose access to the organization and all its resources. They would need a new invite to rejoin.
The organization owner cannot be removed. To change ownership, contact Support.